5 Proven Ways to Locate Your Orders Placed Online

Proven Tips and Tricks to Follow The 

Location of Your Order

You have placed an order, and you were happy to grab a terrific deal. You received a confirmation by email that you should get your shipment no later than five days. However, after the delivery date expected, you never received anything. You decided to find out what’s going on with your shipment.

Here are the five best practices to help you find out the 

location of your shipment:

1. Use the Tracking Number of your Order

Once you place an order, you will receive (usually by email) a tracking number issued by the carrier. Each carrier has its tracking number sequence.

A tracking number is a group of numbers and letters used to identify the location of your order during shipping.

Example: 1Z12896347768.

2. Identify your Tracking Carrier

Your shipment may be handled by any carrier, like UPS, USPS, Canada Post, Federal Express, Purolator etc.

You should receive a tracking number and eventually a tracking link that should be included in your email order confirmation or your online invoice.

3. Check your Order Status 

It’s possible to verify the status of your order usually after a couple of hours. You can check it directly on your store's website, or you can just open the carrier's website to check your order status.

4. Manage your Late shipment?

Sometimes, the order delivery delay can be longer than 

usual for different reasons:

• Out-Of-Stock Item
• Customs Delay
• Pre-Ordered Item
• Christmas time
• End-of-the-year
• Big Discount Events
• Unknown or Other Reasons

Don't wait to start investigating with your seller to learn the status of your order.

5. Resolve the Issues Related to your Order Delivery

To fix these kinds of issues, you have the following choices:

• Contact the carrier and provide the tracking number confirm the delivery.

• Contact your seller (by email, chat or phone) and ask him to follow up with the carrier. Sometimes it’s better to let the seller follow up with the retailer who could resolve your problem faster.

• Furthermore, I suggest reading the seller’s return policy so you can negotiate a full refund in case you don’t agree to the terms. It’s good to contact the sender as well and inform him that his item(s) will be returned to his warehouse.

• Keep all your invoices until you resolve your issue.

Thank you for your reading time!

Mark M.